Understand Indian Railway Helpline Numbers 182,1322,138 etc

Toll security helpline number, 1800-111-322 and 182:  provide speedy assistance to passengers in the event of thefts, harassment, pick pocketing or other criminal incidents on rail premises.

User Reviews: This Toll Free Security Helpline very Useful, Railway Police Response Very Fast after Call on this number. One of the Best Service Helpline number of Indian railway.

Tweeter: You can Tweet to Direct Rail Ministry for Any kind of Journey Relevant complaint like Safety,Police,Medical Electricity,Corruption, Over Prices, Bad Food etc. But must once try with 138 or 182 if not solved then send your tweet with PNR, Contact details and Compliant details to @RailMin through Tweeter Account

Toll Free Customer helpline number 138: The helpline will address complaints relating to cleanliness, food and catering, coach maintenance, medical emergency, linen etc.

User Review: Once you Dial 138 they will surely attend your complained very short periods User use this number for AC Failure, Uncleaned Seats etc time and they solve within 30 Minutes.

Toll Free telephone No. 1800-111-139 or/and  1800-111-321: for the convenience of railway users to suggest/grievances relating to catering services (Overcharging, Food Price, Less Quality etc) on Indian Railways. The facility is available 24×7 on this number and railway passengers can register their complaints/suggestions regarding food and catering services. Wherever possible, action is taken on real time basis for readdress of their grievances.

Railway Enquiry Customer Care Number  139 (Chargeable):  For PNR inquiry, Accommodation availability, Fare inquiry, Current train running position, IRCTC relevant information, Also Get information by SMS .

Note: All Railway Passenger in Any situation Dial 182 Toll Free RPF Helpline. As per Users review they provide help quickly including medical help.

If Any problem with 182 Number, Please Immediately send Tweet to Rail Ministry through your tweeter Account this is one of the best Option for getting quick help as Instruction Directly though Ministry.

For Getting help Must Mention your PNR and Contact Number with Details description.

Wish you Happy and Safe Journey.

Remarks: कृपया कमेंट द्वारा यहाँ अपने अनुभव साझा करे जिससे अन्य लोगो को रेलवे की सुविधा और असुविधाओं का पता चले.

Please share your experience with the comment here so that other people know the convenience and inconveniences of the railway.

Jai Hind.

Understand Indian Railway Helpline Numbers 182,1322 etc

495 thoughts on “Understand Indian Railway Helpline Numbers 182,1322 etc

  • May 27, 2016 at 2:16 AM
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    Right now i m travelling in okha varanasi ecp train no is 19569 .
    I travel with my family with reservation in sl class .
    But observed that there are somany People are travelling this train with out reservation and also spread durty thing and also distrub sorrounding People .
    My question to railway it is legal thinks and i have completed already about 4hrs but still no any TC come and check ticket

    It is raliable thing

    So kindly do Action

    Reply
    • May 27, 2016 at 3:17 PM
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      For this Kind of Issue Please Dial 182 RPF Security, If not satisfied Send Tweet to Rail Ministry using your Tweeter Account.

      Reply
  • May 26, 2016 at 1:17 AM
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    138 does not understand complaint properly. I complaint about ac not working in LTT station he tells me that will be attended in salem 30hrs frim LTT

    Reply
    • May 26, 2016 at 1:19 AM
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      11013 is train and b2 is the coach

      Reply
    • May 26, 2016 at 11:33 PM
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      If you found Helpline numbers are Unavailable or Not Satisfied with Helpline Reply You can Send Tweet Direct to Rail Ministry through Tweeter account. And I’m sure you will get quick and Proper help soon as possible from Ministry.

      Must try this Tweeter Helpline.

      Reply
  • May 25, 2016 at 9:32 PM
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    Thanks for your support

    Reply
  • May 24, 2016 at 3:49 PM
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    Sir my mother tody traval from pune to JRC in Jhelum exp ,she is senior citzan she not got conferred seat in female or Sr.citizen quta pnr no.is 8532567***

    Reply
  • May 24, 2016 at 6:44 AM
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    Whom to complain when the RPF/GRP harass passengers. I saw a situation where a person from a group of 32 reserved passengers pulled the alarm chain since his mobile has fallen. The group were travelling from UBL to TPTY on reserved tickets by UBL – TPTY Passenger on 01.05.2016. The RPF, after harassing that group for 30 minutes by asking them to get down at BAY since that passenger has to be taken to court, finally penalised him at BAY. He was taken with the RPF to a different compartment as though he is a culprit. Why this harassment? Is he not supposed to pull chain since his mobile has fallen? Despite his request to penalise him if he is at fault, he and the total group has been harassed for 30 minutes.

    Reply
    • May 25, 2016 at 10:53 PM
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      If you think that RPF doing wrong, Please Tweet this to @RailMin with complete details and your Cntact details.

      Thank you.

      Reply
  • May 23, 2016 at 7:07 PM
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    Hi ,

    My dad did my bike Parcel in IRCTC on 17th of this month, it have been reached the destination station by 18th, but I didn’t get the receipt as of now because of some DTDC courier issue, So is there any charges applicable for late collection of our Goods(bike) from railway parcel, also can you help what is the way in case if we miss that receipt.

    Reply
    • May 23, 2016 at 9:57 PM
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      Not Much information I have, Go to the Office they will done the works as per Rules…Don’t Worry.

      Reply
  • May 21, 2016 at 6:06 PM
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    My 3 sister and there kids are travelling from Mumbai to jaipur in 12979 bandra jaipur .
    Issue is that the reservation is for the middle and upper birth. But the person who is holding the lower birth is sleeping on the lower seat and not allowing to seat in lower seat at day time .
    Is there any way that someone can look on this matter.

    Reply
    • May 21, 2016 at 6:47 PM
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      Yes you may Call 182 Toll Free RPF Security. They respond immediately just need to talk with them with your PNR Number,

      If unable to Dial or etc, please Tweet to Rail Ministry they also take immediately action.

      Else Comment Us with your PNR and Mobile Number we will forward it to Rail Ministry via Our Tweeter Account.

      Reply
  • May 21, 2016 at 4:13 PM
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    I travelling in kafiyat 12225 amh to Delhi coach. S4 berth 4&2 fan not working

    Reply
    • May 21, 2016 at 6:48 PM
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      Dial 138 they solve it…..If still not solved you mat Tweet to Rail Ministry with your PNR and Contact Numbers.

      Reply
  • May 21, 2016 at 9:21 AM
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    Sir,I am travelling in 14017 (sadbhawana express )on 19 May .Sir,I want to know why is controlling so ridiculous in railway, a train which has been already late for five hours ,has to wait for a superfast train (lucknow-delhi mail)for 45 minutes on a local station.within these 45 minutes it could be reach at the next station. Passengers of sadbhavna are travelling from raxaul (bihar)which is more far than Lucknow and they are travelling from 24 hours.have they not paid.

    Reply
    • May 21, 2016 at 6:50 PM
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      Dial 182 RPF Helpline they will Help you, If still not solved Tweet to Rail Ministry, Via Tweeter.

      Reply
  • May 19, 2016 at 12:09 PM
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    Hi Sr my grandfather is traveling in banka rajender nagar intercity now he suddenly suffering from heavy fever can u help me Sr plz .coach number S3 birth 55 awanindra kumar

    Reply
    • May 20, 2016 at 12:57 PM
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      I am sorry for very late Response, For Any kind help Please Dial 1872 Security Helpline. Also you may send Tweet to Railway Ministry they also provide help quickly.

      Reply
  • May 17, 2016 at 9:21 PM
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    Helpful Page. Chennai central station has no pharmacy.My brother became hysterical. I said help will come if he calls 138 or 182. He already felt releived and said will just need good sleep after hearing me

    Reply
  • May 16, 2016 at 9:05 PM
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    Totally false numbers are display because once I was traveling in Mahakausal express is running from NZM to JBP and we have some problems in my sleeper coach we will try to take help from helpline nos.182 but call was received and reply it’s Agra no. So kindly try to call jhasi.

    Reply
    • May 18, 2016 at 8:35 AM
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      It’s all India Toll Free RPF Security Helpline Number, Anyway you may send tweet for quick help to Railway Ministry also.

      Reply
  • May 16, 2016 at 5:32 AM
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    I am traveling now from ndls to manduadih my windows not open it is very I complain to 138 they said after Allahabad we will
    Then what the means within 30 min it’s so late their are so hot today I do?

    Reply
    • May 16, 2016 at 7:19 PM
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      Yes You are Right, But they always reply according to information they have or provided by relevant zone/area heads.

      Reply
  • May 12, 2016 at 6:14 PM
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    दिल्ली और यूपी से 182 मिलाने पर कोई जवाब नहीं आता।

    Reply
    • May 13, 2016 at 9:08 AM
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      You mean Call not Connect or What Happen when you Dial 182.

      Reply
  • May 6, 2016 at 11:03 AM
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    What to do if I see TT giving berths to passengers with general ticket rather than the passengers with W/L or RAC tickets. Does passenger have a right to challenge TT in case he came across such incidence. If yes, what should be the conversation or one should ask TT.

    I have seen many a times TT taking bribe and offering seats to those having general tickets.

    Reply
    • May 6, 2016 at 4:22 PM
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      You can Dial 182 Toll Free RPF Security and Made Compliant against TT.

      Reply
      • May 19, 2016 at 2:20 PM
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        Thanks, But my question is if i can talk to TT with regards to how come he can offer a seat to the passengers with general ticket rather than passengers holding RAC/W/L tickets?

        Reply
        • May 20, 2016 at 1:27 PM
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          As per Rules TTE have to provide Seats if vacant to Passenger with Waiting lists.

          Reply
  • May 6, 2016 at 9:39 AM
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    hello sir i m a student and i need to know the procedure of issuing railway pass.

    Reply
  • May 4, 2016 at 12:46 PM
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    Dear Sir,

    I often see passengers smoke in the train. Whenever I see I request them not to smoke. At the time they quit but they could be seen smoking after another 15-20 minutes. Not only passengers at times I have seen TT/Security personnel smoking near the door.

    Kindly advise the way to handle these kind of situations.

    Reply
    • May 5, 2016 at 8:22 AM
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      Use Toll Free Number 182 Security Helpline or Dial 138. Still not found helpful Tweet to @RailMinistry

      Reply
  • May 1, 2016 at 2:12 PM
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    Hello sir
    Very good afternoon.

    Sir
    Kindly help.
    I have booked 3AC ticket online in RAC status.

    Whether I can travel with RAC Tickets, If not confirmed.

    Kindly reply soon.

    Cuz m having train today itself.

    Thanku in advance.

    Kindly do the needful.

    My contact details:

    9594 155 412

    Reply
    • May 1, 2016 at 5:12 PM
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      Yes You can travel with RAC Tickets. After Chart Preparation you will get Seat and Coach Number.

      Anything else write here
      Like and Share us Thank you.

      Reply
  • April 30, 2016 at 10:54 PM
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    Excellent …it’s Wesome ….today visited by Konark express to mumbai …in between suffered from severe loose motion due to food poison …just called 183,awesome response ….a very next hour I got the medicine with a medical team ….hats up to INDIAN railway …really proUd of it @ Mr Suresh prabhu and the railway employees

    Reply
    • May 1, 2016 at 5:16 PM
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      Thank you for your Comment. If in sometime unable to contact 182 you can tweet direct to @RailMinistry.

      Happy to read that you got medical treatment timely.

      Keep comment, Like and Share Us.
      Thank you.

      Reply
  • April 30, 2016 at 10:48 PM
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    Excellent …it’s Wesome ….today visited by Konark express to mumbai …in between suffered from severe loose motion due to food poison …just called 183,awesome response ….a very next hour I got the medicine with a medical team ….hats up to INDIAN railway …really proud of it …god bless u all

    Reply

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