Mobile Based Destination Arrival Alerts is now available on IVR ( Interactive Voice Response) / Agent Assistance /SMS through 139. This facility is for the Rail Passengers to set an alert/pre-information call before the train reaches their destination.
Destination Alert Call on IVR 139
The user can select option for “Destination Alert” call on IVR and enter the PNR number.
After confirmation from the user, the system checks for PNR validity, picks up destination station and sets up the “Destination Alert” call on the user’s mobile number for Destination Station Name.
Destination Alert Call through Agent Assistance
Customer will get an option to talk to agent as per standard 139 call transfer procedure from IVR to call center, agent will set “Destination Alert” call as per customers need.
Destination Alert Alarm/ Call through SMS on 139
The user has to send SMS request as – ALERT . By default alarm/wake-up call shall be set on sender mobile number for destination station as per PNR. The user will get a reply SMS stating all the details pertaining to the destination alert call set on the mobile.
SPOT your Train
The user has to send SMS request as – SPOT or LOCATE < Train Number>.
The charges applicable are same as for calling “139”.
245637bCAa
Pls help me know the passanger name.
Train Passenger Name as per PNR:
YOGENDRANATH T
Wish you Happy Journey.
Please let me no passengers name
612279acBb
Train Passenger Name as per PNR:
M RAJESH
KUMAR
Wish you Happy Journey.
Pls let me know the passengers name.
Pnr no. 250931AEaa.
Train Passenger Name as per PNR:
MUSAFIR
ISHMITA
S AHMAD
RAKESH
Wish you Happy journey.
My PNR NO : 224671aE42
My concern is that , i have window counter ticket , and now i need to prove that, on this ticket , i am the real passenger who travel , so on this ticket no specified passenger name, so kindly help me ,, and send passenger details here and if possible send me all details on my mail id : ranapiyush1986@gmail.com.
your help will be really appreciated.
810273eBECpnr..no.
Train Passenger Name as per PNR:
ANITA PANDEY
LALIT PANDEY
NISHANT MISHRA
VIPUL PANDEY
VIVEK PANDEY
Wish you Happy Journey.
671151EEbD seat number 3,4
Name of Passenger as per PNR:
C SAHU
D V MAHANTA
S BISWAL
S ROUT
Wish you Happy journey.
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Need a name for PNR 2222233***
Pass Name:
EHTISHAM AHMAD
IMRAN USMANI
C65AA88EFE – Please lets me know passenger name
Passenger name
Train Number 11080
ADITYA SHUKLA
MANOJ KUMAR G
A SHARMA