RPF Security Helpline Number 182 Toll Free introduced

RPF Security Helpline Number 182 Toll Free introduced

For catering to security related needs of the rail travellers a RPF Security Helpline No: 182 (Toll-Free) has been introduced and operationalised in the Indian Railway system. The main objective of security helpline number is to render immediate security related assistance to the Rail users. It is functioning at all Divisional Security Control Rooms, all over Indian Railways round the clock. Whenever any call from passenger in distress is received by the control room, the complaint, train No. etc. will be noted down and immediately relayed to train escort personnels of the train as well as nearest RPF Post for immediate follow-up action.

This initiative is o­ne more step taken by the railway to ensure safe and secure journey of all rail users.

Press Release

12 thoughts on “RPF Security Helpline Number 182 Toll Free introduced”

  1. 182 is very useful. I am quite impressed by their prompt response and action to handover the missed bag containing important items. Thanks and salute.

  2. deepmala thapa

    I want immediately help from railways department coz my Frnds they r travelling by Demu malda to nJp n there no light in there boggy from since they board the train it’s around 2.45pm from malda so plz resolve the problem n according to them in all the boggy light is there except in there which is just immediately back OK the engine. ….
    N I m expectng u will solve the problems as soon as possible n pls inform then or help .

    1. Please Keep following information with you While Journey.

      Dial 182 for Security
      Dial 138 for Services While Journey,

      Before Call on this number Keep ready your Contact Details like PNR,Mobile Number,Location and Matter.

      Good Luck.

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