Mobile Based Destination Arrival Alerts is now available o­n IVR ( Interactive Voice Response) / Agent Assistance /SMS through 139. This facility is for the Rail Passengers to set an alert/pre-information call before the train reaches their destination.

Destination Alert Call o­n IVR 139

The user can select option for “Destination Alert” call o­n IVR and enter the PNR number.

After confirmation from the user, the system checks for PNR validity, picks up destination station and sets up the “Destination Alert” call o­n the user’s mobile number for Destination Station Name.

Destination Alert Call through Agent Assistance

Customer will get an option to talk to agent as per standard 139 call transfer procedure from IVR to call center, agent will set “Destination Alert” call as per customers need.

Destination Alert  Alarm/ Call through SMS o­n 139

The user has to send SMS request as – ALERT . By default alarm/wake-up call shall be set o­n sender mobile number for destination station as per PNR. The user will get a reply SMS stating all the details pertaining to the destination alert call set o­n the mobile.

SPOT your Train

The user has to send SMS request as – SPOT or LOCATE < Train Number>.

The charges applicable are same as for calling “139”.

 

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New Features added to Rail Sampark ‘139’

42 thoughts on “New Features added to Rail Sampark ‘139’

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  • Pingback: Find Name of Passengers of a ticket from pnr number

  • April 10, 2015 at 10:57 AM
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    Name of pnr no. 643942XXXX

  • May 29, 2015 at 11:09 AM
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    440718XXXX

    • May 29, 2015 at 12:54 PM
      Permalink

      PV SUBBALAXMI

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  • June 20, 2015 at 12:49 PM
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    410920XXXX

  • October 1, 2015 at 9:37 PM
    Permalink

    634516XXXX

    • October 2, 2015 at 9:15 AM
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      Send Some more details like Why you want to know the name? नाम क्यों जानना चाहते हो कारण बताओ विस्तार से

  • October 7, 2015 at 8:08 PM
    Permalink

    MOJO5a07000J95249576 Please give me name of passenger 614225XXXX

    • October 8, 2015 at 1:44 PM
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      BRIJ B SINGH M 60
      CHARU SINGH F 56

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  • October 11, 2015 at 12:30 PM
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    want to know names of pnr no 8527844XXX

    • October 12, 2015 at 9:26 AM
      Permalink

      NIMISH P
      NIKHIL
      PRIYANKA
      AKSHAYA
      DISHANT
      PRERNA J

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  • October 16, 2015 at 3:59 PM
    Permalink

    864-01230XX

  • October 22, 2015 at 4:40 PM
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    Pnr number
    452-4456XXX and
    452-4516XXX

  • January 7, 2016 at 12:35 PM
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    PNR number 2541894XXX

    • January 9, 2016 at 11:28 PM
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      PNR Number: 2541894XXX
      VISHNUDAS G
      SHAILESH

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  • January 12, 2016 at 2:41 AM
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    Pnr – 853X134X55
    Train no. – 12289
    Doj -13th Jan 2016
    Dep : 20:15

    • January 12, 2016 at 10:21 PM
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      please Share Some more details.

  • January 29, 2016 at 11:31 PM
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    4BB65223AA

    • January 30, 2016 at 8:59 PM
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      Passenger Name: 4BB65223AA
      ROSHNI DHAMSE

    • May 18, 2016 at 8:40 AM
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      Passenger Name:
      AMAR NATH
      SHEELA DEVI
      PREM CHAND
      SHASHI SHARMA
      GHANSHYAM
      NAND KISHORE

      Thank you.

  • May 25, 2016 at 4:54 PM
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    PNR No: 474006****
    Passenger Names

    • May 25, 2016 at 7:02 PM
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      Passenger Name: PNR Status
      BAGAVATHI PERUMA
      MANGAYARGARASI
      SELVARAJ
      PRINCY

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      Thank you.

  • June 2, 2016 at 10:51 PM
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    Outstanding results

    • June 19, 2016 at 7:16 PM
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      Pass Name:
      ARPAN BAJPAI

      Thank you.

  • June 18, 2016 at 8:55 AM
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    My pnr no is 2118533*** pl give me passenger name

    • June 18, 2016 at 11:29 PM
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      Pass Number:
      SHVA NAND TIWARI
      MAMTA TIWARI
      ASTHA TIWARI

      Thank you…

  • August 10, 2016 at 10:17 AM
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    I dont know the pnr number but i need name..can i??

    • August 10, 2016 at 11:39 PM
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      PNR Must Rquired

    • August 27, 2016 at 11:41 PM
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      Passenger name
      Train Number 11080
      ADITYA SHUKLA
      MANOJ KUMAR G
      A SHARMA

    • September 16, 2016 at 11:10 PM
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      Pass Name:
      EHTISHAM AHMAD
      IMRAN USMANI

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