Railway concession Ticket Procedure for Handicapped Person

Note: As many Users asking me that they send application but no Reply even after over several months. Friends if you found that the authority not Replying/Listening You may Compliment to Railway Ministry @RailMinIndia through Twitter for quick Reply/Action.

We know now Physically Challenged People no need to go station counter for get confirmed tickets or concession confirmed tickets. Now through this I-Card you may Booked concession tickets from your mobile or computer too.

Identity card process for physically challenged Passengers of Indian railway

Detailed Procedure to be followed for implementation of the Scheme for Concession Based E-ticketing through IRCTC as well as issuing Counter Tickets for the Physically Challenged Persons, i.e., Orthopedically Handicapped/Deaf & Dumb/Mentally Retarded/Blind Patients:

  1. Physically Challenged/Handicapped Person entitled for Railway concession will approach nearest D.R.M. Office along with all the relevant documents viz. Concession Certificate, Photo Identity proof, Date of Birth proof, Address proof and two passport size photographs either in person or by post for issuing Railway Photo Identity card by submitting one set of attested photocopies (self attested) of the said documents. It should be addressed to Sr. DCM of the concerned division. The envelope containing documents should be superscribed “Application for issue of railway Identity Card for Physically Challenged Persons for ticketing”.
  2. DRM office will get the Concession Certificate, IDs etc. verified by Commercial Inspector, who will contact/visit the hospital which has issued the certificate for verifying the authenticity of certificate. Ensuring correctness of particulars and other factual details shall be the responsibility of verifying official. On the basis of Commercial Inspector’s report, Sr. DCM will issue Identity Card to Physically Challenged Person. The total process till the issuance of card should be completed within reasonable time from the date of receipt of the application.
  3. After due verification of the documents, a Photo Identity Card in prescribed format, containing a Unique ID number, shall be issued under the signature of the Sr. DCM and the card details will be fed in PRS database. The applicant will be informed telephonically to collect the card (contact no. may be mentioned on the form by the applicant). The physically challenged person or his/her representative (with proper authority letter) on his/her behalf can collect the card showing the original certificates.
  4. At the time of issuing Photo Identity Card with unique 11) number against a valid Concession Certificate, details of the card issued will be endorsed on the original Concession Certificate (by affixing a stamp mentioning division, date of issue/initials) and thereafter concessional tickets shall be issued on the authority of the said card only and the Concession Certificate will not be accepted for issuing concessional tickets.
  5. Only Concession Certificate issued by the Government Hospital! Clinic/Institutions, as the case may be, lying in the area within the jurisdiction of concerned Zonal Railways will be considered for issuing Photo Identity Cards.
  6. The Photo Identity Card with unique ID number will be used for internet ticketing as well as getting concessional reserved and unreserved tickets issued from PRS/ UTS counters. A photocopy of Photo Identity Card may be retained on PRS/UTS counters. The passenger will have to carry the Photo Identity Card in original during the journey and shall be required to produce the same for verification during on- Board/off-Board checking.
  7. The extant instructions with regard to escort in case of booking of concessional tickets through counters may also be applicable in case of booking concessional tickets through internet. The details of any one of the ten valid ID proofs of the escort should be indicated while booking concessional reserved tickets through internet and PRS counters which will be fed in the system and the same must be carried in original during the journey for onboard/off board verification.
  8. The validity of the card will be five years from the date of issue or till the last date up to which the concession certificate is valid, whichever is earlier.
  9. After getting the Photo Identity card, the cardholder or his/her authorized representative will have to get it laminated. The PRS/ UTS concessional tickets shall be issued on the basis of data! Particulars stored in Data base.
  10. In case of loss of a Photo Identity Card with Unique ID number, another Card will be issued after disabling the existing card by following the same procedure and submitting the copy of the FIR. After disabling of a Card, no fresh bookings would be possible but cancellations of reservations done prior to disabling of the Card would be permitted by the system.
  11. At the time of expiry of validity of the card, new card may be got issued by submitting a fresh application and following the same procedure up to three months before expiry of the validity period of the card. Old card shall be collected and disabled before! at the time of issuing new card.
  12. The registered users on the website of IRCTC will be able to book concessional tickets in exactly the same manner as is being done today for booking e-tickets/ tickets by feeding Unique ID number of his/her Railway Photo Identity Card and other additional details of the photo Identity card. The user can opt for either Electronic Reservation Slip or Internet ticket. While the internet ticket is delivered at home, the passenger will have to take out printout of the Electronic Reservation Slip (ERS) himself/herself or/and SMS/VRM along with I.D. proof.
  13. Other procedures for payment etc. will remain the same as per existing procedure of Internet ticketing I E-ticketing.
  14. In case of misuse/ fraudulent use of the Card comes into the notice, the Railway Administration may Block the Card. No transactions would be permitted by the system on such Blocked Cards and previous reservations done on such cards would also be seized! Cancelled.
  15. The Journey ticket! ERS/ SMS/ VRM/ MRM, along with the Photo Identity card with Unique Number issued by Railway in original will constitute the travel authority. Without the original Photo Identity card with Unique Number, Journey ticket! ERS! SMS will have no value and the passenger will be treated as travelling without ticket and charged accordingly.
  16. Cancellation and Refund on PRS/ UTS tickets issued from Railway counters will be as per extant rules for normal PRS/ UTS tickets issued from Railway counters.
  17. Cancellation of Internet tickets:
    a. Before Charting: Cancellation of Internet tickets booked under this scheme will be done as per the existing procedure followed by IRCTC for other internet (1.IE.) tickets.
    b. After Charting: Cancellation of confirmed Internet tickets will be done only as per the existing procedure followed by IRCTC for internet (l/E) tickets.
  18. Rules for travelling on partially confirmed waitlisted Internet tickets and waitlisted Internet tickets shall be the same as are presently applicable to other passengers.
  19. CRIS will make necessary changes in the software to indicate on the chart against the handicapped passengers and the Escort who are booked under this scheme against Photo Identity Card with Unique ID number to facilitate the ticket checking staff to identi1’ such passengers. The details of Photo Identity Card will also be printed on the reservation chart in addition to other particulars.
  20. In case the handicapped passenger booked on Internet ticket under this scheme forgets to carry the ERS/ fails to display SMS/ VRM/ MRM due to any eventuality (loss of ERS, loss! discharging of Mobile Phone! Laptop etc.), he will be charged as per extant rule for similar cases for other Internet passengers. The Ticket Checking Staff will issue him an EFT after collecting the prescribed charges. The passenger will use this EFT to exit from the station. However, the ticket checking staff will have to satisfy himself that the particulars on the photo identity card of the passenger match with the particulars appearing on the chart.

Railway Board Guidelines for Handicapped Person Identy Card

Identity card process for physically challenged in railway

38 thoughts on “Identity card process for physically challenged in railway

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  • June 19, 2016 at 11:55 PM
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    Irtc I’d card for connection deaf and dumb

    Reply
  • July 29, 2016 at 6:33 PM
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    hey guys, i’ve got railway ID card i am not able to book concessional tickets through IRCTC.co.in. after login, i entered from and to stations, then entered date in DD-MM-YYYY format and then, checked on I’ll book in Handicap concession and clicked on next. and then it not working passenger name mismatch

    Reply
    • August 26, 2017 at 11:20 AM
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      PLZ CALL FOR MORE DEATILS
      78 78 78 79 83

      Reply
    • August 30, 2017 at 11:20 AM
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      Dear how i can get this card. Pls tell me the procedure.

      Reply
  • August 8, 2016 at 7:34 PM
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    Hello i got railway ID card for HANDICAPPED PERSONS i am not able to book concessional tickets through IRCTC.co.in. after FILLING THE FORM the message displayed on screen “PASSENGER NAME MISMATCH” plz help me in this plz reply me in email id :-

    Reply
  • August 12, 2016 at 4:23 PM
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    need a phisicalli handicapped form

    Reply
  • August 26, 2016 at 12:38 PM
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    Pl inform whether the related documents can be submitted the post – courier. Your circular is not clear. Raghunathan

    Reply
    • January 19, 2017 at 7:09 PM
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      Nearest Railway Station DRM office by Post or Self.

      Reply
  • August 27, 2016 at 12:10 PM
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    Good Suggestions
    Last four months I trying for this facility
    Thanks Irctc
    Abdul Latheef
    Mangalore

    Reply
  • August 31, 2016 at 10:22 PM
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    Hi
    I am 40% bind ,is this possible to photo identity card for physically handicapped

    Reply
    • September 3, 2016 at 11:47 PM
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      Please Read Terms and Conditions.

      Reply
  • September 6, 2016 at 10:26 AM
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    Through I.D (Physically Handicapped) We can buy online tickets or not?

    Thanks
    Abdul Latheef

    Reply
  • September 16, 2016 at 8:35 AM
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    System is really good

    Reply
  • September 24, 2016 at 12:40 PM
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    Hi

    I am in chennai.. I want to Apply Handicapped ID Card.. Where i can get the Application Form? Pls Guide me? Is it Available in DRM office? or i Want to Download? I need Guidance..

    Reply
  • September 27, 2016 at 10:48 AM
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    i have a handicap certficate from state gov. is it enough for railway concession

    Reply
  • September 29, 2016 at 10:51 AM
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    Can I apply unique id card online??

    Reply
    • January 19, 2017 at 7:07 PM
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      Currently for Disable Certificate no Any Online Process available, Kindly visit Nearest hospital for details.

      Reply
  • October 18, 2016 at 1:47 PM
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    three months have been passed .all concerned documents to get unique id number have been submitted to DRM ferozepur railway but got nothing till date

    Reply
  • October 20, 2016 at 10:57 AM
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    I am a thalassemia major patient and become physically handicapped . When my parents attend railway counter ,they used to take time to convince with many queries and then very difficultily getting tickets , please make it very simple to get or do free for journey for those govt have kind enough to make free 75% .

    Reply
  • December 7, 2016 at 1:26 PM
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    Gd mrng I am having handicapped certificate from doctor and took railway ticket concession pass, by that I can take off line ticket in railway station, for booking in online it’s asking card no: and date.how to get the railway pass for booking in online. Please inform.thank you.

    Reply
    • January 1, 2017 at 10:25 AM
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      Please Visit Nearest Railway Station DRM Office or By Post, For details you may also Call or Mail to irctc Care

      Reply
  • July 14, 2017 at 11:13 AM
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    My sister handicapped.which hospital give the certificate in chennai location

    Reply
    • July 16, 2017 at 11:40 AM
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      Any Government Hospital Can Issue Handicapped Certificate after all Verification. Contact Nearest Government Hospital.

      Reply
  • July 25, 2017 at 12:58 PM
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    Pl help how to get train id card for ph

    Reply
    • July 25, 2017 at 11:38 PM
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      The Complete Process available Click here

      If you Still Found Problem or Etc You may also Contact to Rail Ministry through Twitter and aware them what kind of Problem are you Facing while ID Card Process.

      Good Luck.

      Reply
  • August 10, 2017 at 7:58 AM
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    Dear sir my new card issue but reservation is not
    Why. Example.Unable to perform Transaction due to Essential Validation Integrity Checks failure. Please contact customer care.
    Time of booking

    Reply
  • August 30, 2017 at 12:55 PM
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    Sir, I am a handicap person and I need a Railway hadicap Identity card because without it I have to face so much problem. I need to now how to get the Railway handicap identity card and what details and certificate are needed to get the Identity card. And sir I have an another quary that at present I lives in Chandigarh, but I am basically from Bihar and in all my certificates my adress is bihar home adress. So can I apply for the handicap certificate in Chandigarh DRM office.

    Reply
  • September 4, 2017 at 3:11 PM
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    My Name is Subhash Kumar. I am handicapped person. I have a concession card (NRFZRO003154) issued by DRM Ferozepur Punjab. As per Railway Rules i can use this concession card on IRCTC site but its very sad that when i fill my card detail online for booking its shows errors messages. Due to which i was unable to book my ticket online. I also want to informed to you that i already updated the card detail at reservation counter at DRM office Ferozepur. I also tried to solve the matter on your complaints care mobile no. but it gives no result. So i request you to please update my card detail online so that i can book ticket online. My card detail and different error while booking attached herewith.

    Reply

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