Understand Indian Railway Helpline Numbers 182,1322,138 etc
Toll security helpline number, 1800-111-322 and 182: provide speedy assistance to passengers in the event of thefts, harassment, pick pocketing or other criminal incidents on rail premises.
User Reviews: This Toll Free Security Helpline very Useful, Railway Police Response Very Fast after Call on this number. One of the Best Service Helpline number of Indian railway.
Tweeter: You can Tweet to Direct Rail Ministry for Any kind of Journey Relevant complaint like Safety,Police,Medical Electricity,Corruption, Over Prices, Bad Food etc. But must once try with 138 or 182 if not solved then send your tweet with PNR, Contact details and Compliant details to @RailMin through Tweeter Account
Toll Free Customer helpline number 138: The helpline will address complaints relating to cleanliness, food and catering, coach maintenance, medical emergency, linen etc.
User Review: Once you Dial 138 they will surely attend your complained very short periods User use this number for AC Failure, Uncleaned Seats etc time and they solve within 30 Minutes.
Toll Free telephone No. 1800-111-139 or/and 1800-111-321: for the convenience of railway users to suggest/grievances relating to catering services (Overcharging, Food Price, Less Quality etc) on Indian Railways. The facility is available 24×7 on this number and railway passengers can register their complaints/suggestions regarding food and catering services. Wherever possible, action is taken on real time basis for readdress of their grievances.
Railway Enquiry Customer Care Number 139 (Chargeable): For PNR inquiry, Accommodation availability, Fare inquiry, Current train running position, IRCTC relevant information, Also Get information by SMS .
Note: All Railway Passenger in Any situation Dial 182 Toll Free RPF Helpline. As per Users review they provide help quickly including medical help.
If Any problem with 182 Number, Please Immediately send Tweet to Rail Ministry through your tweeter Account this is one of the best Option for getting quick help as Instruction Directly though Ministry.
For Getting help Must Mention your PNR and Contact Number with Details description.
Wish you Happy and Safe Journey.
Remarks: कृपया कमेंट द्वारा यहाँ अपने अनुभव साझा करे जिससे अन्य लोगो को रेलवे की सुविधा और असुविधाओं का पता चले.
Please share your experience with the comment here so that other people know the convenience and inconveniences of the railway.
Jai Hind.
Sir, I am to travel today on train Num 15712- A1-23, I have lost my purse with all my identity cards, I HV lodged an f.I.R with local police station ,and have a copy with me, I HV my ticket details in my mobile, will I be able to travel without my original identity card.
As you have Copy of RPF FIR lodged by you, You can travel…….For more details please Contact with Station Master or Dial 139/138 they will provide you more information.
ndian Railways is one of the largest rail network in the world. According to http://www.facts-about-india.com/indian-railway-facts.php, Indian Railways run 14,300 trains that ferry an average of 13 million passengers.
Dear sir,
I am trVelling in krishak express from varanasi city to gorakhpur in s5 55 no seat, but my seat has been occipied by other person who is very aggresive and tring to fight so pls help me
Please Dial 182 Security Helpline Number for RPF Help. Also you can approach any Nearest Police Personnel/TTE.
None is replyin or raking the call..
Retry It’s working 24*7 Time………….. Also you may drop Tweet to @RailMin with details specially PNR Number
Hello Sir,
I want to become authorised railway agent so pls help me where i contact for taking agency. Thanks
Sir I have submitted all my documents in Delhi for handicapped Id in July 2015 but till the date I have not received any id. Where I have to contact?? My contact no 8505856885 and mail- g90krishan@gmail.com
Contact D.R.M. Office along with all the relevant documents viz. Concession Certificate, Photo Identity proof, Date of Birth proof, Address proof and two passport size photographs either in person or by post for issuing Railway Photo Identity card by submitting one set of attested photocopies (self attested) of the said documents.
Dialed 138 for medical assistance while travelling in train…. Doctor visited my berth with his medical kit on next railway station which was extremely helpful & supportive….
Always Happy to Read this kind of Comments, many times i got comments that 138 Unable to Reach Etc.
This kind of comments also increased the confidence of Railway Users, We hope Railway will provide more batter and best help to the passengers, Keep Comments….
my wife is in train 02509 now and needs medical assistance. Called 138 but it does not work. Any othre no or way to provide her medicine urgently.
Please Dial 182 toll free railway security helpline.
nothing happens on dialing that too.
Nothing Happen means they Not replied or not recived the call or not take any action…..
respected sir ,
please do some thing for broker problem . it spend ticket too much cost and my ticket cant confirm in that case
Yes It’s True, Indian Railway working on this issue Strictly, As we know many time they raid many places like station/agents and Shops
Dear sir, I am a frequent traveller of Indian railways for last 15 years. Especially Pune Lucknow route. In Pune, there are many brokers and agents who book window tickets in sleeper class on the very first day as reservation opens up with fake names and age. And they sell these tickets with a very high prices sometimes 2000-2500 for sleeper class ticket for festivals and summer vacation periods. I do not know how much money such agents charge for higher classes. I came to know accidentally about this while talking to a passenger who was travelling with such ticket. Since there is no compulsion of ID proof check for Sleeper class tickets, these agents book ticket on fake names. I feel if ID proof becomes compulsory for all types of reserved tickets taken from window, this kind of fake ticketing can be completely stopped and valid people will get ticket. Moreover, the TTE should be instructed to compulsorily check the ID proof of each and every reserved passenger, which they usually don’t do. I recently travelled from Lucknow to Pune on 29th May 2016, and I observed that the TTE did not ask for ID proof from each and every passenger. I would like to request the authorities to look into this matter. Thanks and regards,
Ambrish Rathore
Thank you for his Update, The ID compulsory for all reserved class also many steps taking against the Fake name Ticket sellers. There is Toll Free Number 182 RPF Security you may Dial it any time for do complaints. Also you may send Tweet to Rail Ministry ion both Option you will get Quick Reply.
Sir plz tell me …incase of ticket has lost then what should I do . But pnr no knows.
You need to contact nearest Indian Railway Ticket Counter with your Valid ID Proof,
As per rules you have to pay Upto 25% of ticket charge before chart prepared…
My wife and 9 yr old son is travelling by Sewagram express and going to Nagpur.My son got very high fever. They are now at Shegaon. She called 138 helpline number… The answer was quite hopefully and positive… Hoping to get medical assistance till Akola which is now half an hours away…..
Please Update that You will Get Help or not……….. Call again between 15-20 Minutes Till you not get Required Help/Confirmed Reply…..
Thank you
IRCTC NEWS
hyee The train no. 12510 GHY SBC express was supposed to reach SBC by today 11.50 am (17.11.2015) but till now no updates, no one is there to give any proper assistance even. called in toll free no. no one is there to pick the call even, bleady shit indian railways worst service.
Had been to SBC station and Krishnarajpuram station to ask for updates but none of them are aware even, they simply show attitude and no response from the. What;s wrong with these SHITT employees, they are here to assist us.. My cousin is travelling in the train and thre is no food no water in the train and no body is even giving updates that by which time they can reach bangalore.
Izz thre any one wo can assist me here. TT from the train is vanished, no guards even.
I dialed 182 from ny vodafone mobile but it says that it is an invalid number.
This is First time I got this kind of message from you.
139 is a railway enquiry 24×7 but sorry to say we don’t get the result only just a waste of our money they charge 2Rs per minute ,advertisement and other take more then 1 min thenthe customer executive take and puts the call on hold not even speaking a single word,them how come you say it as railway enquiry no this service can be called as money waste enquiry.Thanks.John .njohnsmc@yahoo.co.in.co in
For Which kind of Enquiry you are calling to the 139. It mostly 80% working on IVRS. Knowing me the subject that i can give you the another direct number.
Dear sir/madam
I have to take an old TV from Delhi to darbhanga. It is of 16″. Can you please tell me the charges of booking.
Thanks
You need to Check this http://www.parcel.indianrail.gov.in/ website for details.
Sir i have submitted all docments to palkada division for ID card two month ba ck but till date i have not received iam disabled person cell no 9880168573
Read Carefully https://irctcnews.in/identity-card-process-for-physically-challenged-in-railway/
hi,
my father is travelling in Seemanchal express from allahabad to delhi, the train is 2-3 hours late. i just spoke he said there is no electricity in the coach no. S4, and no water in the toilets. the water bottle provided by pantry doesn’t have any stamp of price or date. they are charging whatever they want. i am really worried. none of the number of inquiry/helpline is working , no one picks call on tollfree. completely clueless? i am feeling so helpless??
Not Possible that no One Take Call on Toll Free Numbers. Catering Complaint Toll Free: For any complaint(s), passengers may call on toll free no.1800111321.
I was accessing 138 to get a medical help for my wife travelling to Rourkela by train NO 12375 on 6 th September (Now she is on board) She is having serious chest pain. Can u help ?
What happen when you call on 138 or 182 numbers
Respectfully sir/Mam. I have to go Delhi from Bhatinda to Delhi. and I have reservation upto Delhi. but T.T has taken money as a fine because I don’t have any platform ticket but I have reservation.. He took 350 rupees as a fine. I’m a student. I don’t have money. I told him I have reservation.
plz help me
.
Are you sure you show ticket with valid ID to TT. If yes than you may filed complaint against TT on Web portal/Helpline Number/Station Master.
139 is not a toll free no. For railway enquiry, so provide toll free no.
As i mention some number not toll free.
For Security Regarding Help you may Call on 182 this toll free number.
In emergency or if want to register any complaint , it takes a long time to respond for on call executive.
I had an incident, where i tried calling 182 to Register a complaint but it took me forever to connect to the executive , finally i disconnected the call
No solution
Drop msg to @RailMin via Tweeter with your Contact Details…
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kindly add me.