Differently-abled persons can book online portal irctc.co.in

Currently, the Railways provides a quota of two sleeper class tickets per train for the differently-abled, which could be booked only physically from any booking window. The online option has gone live from Thursday.  Now, passengers only need to give details of the ‘Handicap Card’ number while booking the e-ticket, which will be verified by the TTE after boarding the train. The type of concession – ‘Escort’ or ‘Handicap’ can also be mentioned. Earlier, disabled persons could not avail concession while booking e-tickets. (newindianexpress.com)

Also Read How to Get Handicap Card number

Note: As many Users asking me that they send application but no Reply even after over several months. Friends if you found that the authority not Replying/Listening You may Compliment to Railway Ministry @RailMinIndia through Twitter for quick Reply/Action.

Differently-abled persons can book online portal irctc.co.in

63 thoughts on “Differently-abled persons can book online portal irctc.co.in

  • February 8, 2015 at 5:06 AM
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    I am trying to book now, but not able to understand why escort has to provide handicap card number and validity date? And if nothing is added then it will not proceed.

    Can someone give a short tutorial on it?

    Reply
  • February 9, 2015 at 11:57 AM
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    What is handicapped number ?
    Is it the number mentioned on handicapped certificate or through any other means?

    Reply
    • February 9, 2015 at 1:02 PM
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      Yes it is…. You may also confirm if any more query on 139 Or Post your question here.

      Reply
  • February 9, 2015 at 11:59 AM
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    How to get this handicapped number?

    Reply
    • February 9, 2015 at 1:01 PM
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      Certificate issued by Concern Authority. For more Please contact 139

      Reply
      • March 15, 2016 at 2:44 PM
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        Dont give wrong answer and mislead any one

        Reply
        • March 15, 2016 at 6:53 PM
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          Please Give complete details, Which answer you found wrong and Why,

          thank you

          Reply
  • February 28, 2015 at 3:58 PM
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    Handicaped certificate can be taken from jurisdictional DRM office. This is one time excercise then differently able person can book concessional ticket online. But I visited to DRM office in Danapur patna they refused to give and such number saying that they have not received any communication in this regard.

    Reply
    • March 7, 2015 at 10:15 AM
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      Railways will issue photoidentity cards to physically-challenged persons to enable them to avail concessions in train tickets in a hassle-free manner.
      As per the new system, phyisically-challenged persons will have to approach the nearest Divisional Railway Manager office along with all relevant original documents to claim the concession and passport size photograph for the photo identity card. For more please call on 139.

      Reply
    • June 23, 2015 at 10:27 PM
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      Contact your Divisonal Hospital. Concession certificates are issued by them. A team of doctors will examine your disability. Based on that they will issue you the concession certificate.

      Reply
  • March 2, 2015 at 12:00 PM
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    Can we book for #3a and 2a also I mean concessional tickets for differently abled online? Somebody told me there is one-time registration required in order for the diff abled to book concessional tickets online. Where do we go and whom should we approach for this purpose? I have been logging in on irctc but do not see any option for concessional tickets while making a booking. please help.

    Reply
    • March 7, 2015 at 10:34 AM
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      phyisically-challenged persons will have to approach the nearest Divisional Railway Manager office along with all relevant original documents to claim the concession and passport size photograph for the photo identity card. For more please call on 139.

      Reply
  • June 8, 2015 at 11:27 AM
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    What is handicapped number ?
    Is it the number mentioned on handicapped certificate or through any other means?,
    and already got it railway concession certificate .
    please explain to how to get new format sir….

    Thanks
    Muthu
    mobile no -9962169393

    Reply
  • August 29, 2015 at 7:22 AM
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    Can we use the physically handicapped id card for southern railways in irctc at time of reservation booking.

    Reply
    • August 29, 2015 at 8:40 AM
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      Yes, You can If the ID card issued by Indian Railway. More details please dial toll free 138 or dial 139 (chargeable).

      Reply
  • October 13, 2015 at 7:44 PM
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    I am trying to book now, but not able to understand why escort has to provide handicap card number and validity date? And if nothing is added then it will not proceed.

    Can someone give a short tutorial on it?

    Reply
  • December 2, 2015 at 9:17 AM
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    I have applied for the Handicapped ID card on 06-02-2015.to New Delhi DRM office, but still awaiting for the same.
    My contact no. is 9953001127

    Reply
  • December 29, 2015 at 12:19 PM
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    I have received a photo Identity card But while booking my tickets through internet it shows the passenger name is miss matching but railway authorities not yet corrected & communicated to me

    Reply
    • December 31, 2015 at 9:32 AM
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      Please Make Complaint through Railway Web Portal OR Contact Respective Relevant Zone DRM Office for that. The Contact Details are available on IR Zone Websites

      Also you can visit nearest railway station and try to book your ticket there if possible.

      Reply
  • December 30, 2015 at 9:55 AM
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    hi sir,
    I have received concession id card from railway, however, when I log in to irctc and book ticket online after filing id card no and escort details, it shows an error message “the card information is not present”. please confirm me what the error msg is and how to rectify. all the railway enquiry no are busy or not responding.
    thanks
    regard,
    nitin bansal
    9871176596

    Reply
    • April 28, 2016 at 11:23 PM
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      Hi Mr Nitin, I am facing exactly the same issue, did you manage to arrive at a solution to your problem?

      Only 10 tickets are available in the train I wish to book for tomorrow, and I am getting this error message after filling in all the details – “CARD INFORMATION NOT PRESENT”

      Regards
      Esha
      2108.esha@gmail.com

      Reply
      • April 29, 2016 at 1:21 PM
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        Please Drop the email to care@irctc.co.in, If still not found proper help. Tweet to Rail Ministry @RailMin through your Tweeter account with details. Definitely you will get help.

        Reply
  • Pingback: Identity card process for physically challenged in railway - IRCTC NEWS

  • April 22, 2016 at 3:47 PM
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    I have applied for the Handicapped ID card on 09-02-2016.to Chennai DRM Office, but still awaiting no Phone call, SMS. No feedback.

    Reply
    • April 23, 2016 at 10:40 AM
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      Send Message to Rail Ministry on Tweeter, May they provide best help.

      Reply
  • April 25, 2016 at 9:07 PM
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    Dear sir I am try to book online ticket but not understand to messeg reflact passenger name not match.my handicapped ID no ECDHN00000025.Name-Pravin Kumar bhuwania.how to enter my full name.

    Reply
  • June 26, 2016 at 12:42 PM
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    I am unable to book e ticket inspite of having physically handicapped id card .columns given are confusing.and unable to process.let us.know by example .we have been trying for the past one month but unable to book. Let us know the procedure for booking .

    Reply
  • July 7, 2016 at 9:41 PM
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    Hi..mai Mumbai se hu mujhe hajiali se railway conssision certificate mila hai uske baad bombay central jake online ke liye sab paper submit karke id card bhi mil gaya hai per jab tickets book kar rahi hu per handicap ka option koi bhi nahi aa raha hai sirf senior citizen ka hi option aa raha hai to pls proper link ya details bhejiye. .. jab hum id banate hai tab bhi form bharne ke time handicap ka koi option nahi aaya to pls proper guide kariye..Handicap log agar ghar baithe online tickets book kar sakte hai to bahut railway ka Dhanyawaad. ..mail id mera bhejti hu to pls repay karo
    gala.sonia1@gmail.com

    Reply
      • July 8, 2016 at 1:34 AM
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        Thnx aapka replay ke liye. ..login karte hi error incorrect aa raha hai. ..kuch to problem hai. ..maine sab ke review read kiya to sabko same problem aa raha hai..mujhe laga shayad mera easly ho jaega…so pls Yeh issue clear kijiye. ..Thnx

        Reply
      • July 8, 2016 at 1:38 AM
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        Aapne jo computer se tick karke bheja hai waisa hamare mei handicap ka koi options nahi aa rahe hai. .maybe aap ke widow pe aake tickets nikal te hai to aata hoga software hai aapke pass. ..hamare laptop pe nahi aata hai opration

        Reply
        • July 8, 2016 at 11:31 PM
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          Step by Step you will get all option.

          Reply
  • July 10, 2016 at 9:29 PM
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    sir unable to book e-ticket on concession i email to irctc they said enter NERIZN in cert. no. i treid this also but it did not work again i email them along with concessional certificate screen shot and the error displaying in filling the form
    they again gave me another no. unfortunately nothimg worked i again mail them but they did not mail me i tweet to rail minister and railindia but no one reply me why this is happen to only handicapped person errors disaplayed dutong e-ticketing was
    1.UNABLE TO PERFORM TRANSICSION DUE TO ESSENTIAL INTEGRITY INFORMATION
    2.cards information not found
    3.unable to perform transiction try after some time
    sir i tried hundred times but nothing worked plaese help me

    Reply
  • July 11, 2016 at 4:19 PM
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    Even Selected Handicap option not getting option to book. If I select General, i get option to book but dont get option to book in Handicap quota.. Please let me know in case i am missing out something while booking

    Reply
  • July 18, 2016 at 2:53 PM
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    Hi. …window pe jake personally tickets nikalne gayi thi to foam mei 2 person handicap 2 person escort mension kiya tha phir bhi 1 handicap aur 1 escort ko conssision diya q ki mension karne ke baad 2no handicap ka cerificate chahiye Yeh bolna chahiye railway staff ko. .mai first time ticket nikalne gayi thi to mujhe nahi pata per staff ko bolna chahiye ki dusra certificate hai to dijiye to dono pe conssion milega. ..jab ki mere pass dono handicap certificate the…ab Yeh ticket continue rahe same coach &same birth &2 pe conssision mile isliye pls koi rasta bataiye

    Reply
    • July 24, 2016 at 12:55 AM
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      I am staying outside of my state so how can I apply for the certificate? If by post then how many days it will take and can they send it to the address now I am staYing outside of the state. Or is it possible to apply at any other drm office outside of my state?

      Reply
  • July 28, 2016 at 12:49 PM
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    DRM office Chennai address pl. Shall we send the photostat copies of all the related documents by post? Pl oblige with reply.
    Raghunathan

    Reply
  • August 8, 2016 at 9:32 PM
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    I have concession form, which is issue by Phulwari Sharif Block.. in patna,bihar can i able 2 book train tickets wht ths certificate….
    Plz help me

    Reply
    • August 12, 2016 at 8:18 AM
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      Yes if you have Handicapped ID card issued by Indian Railway you can book ticket Online.

      Reply
      • September 6, 2016 at 4:47 PM
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        Hi
        I have one but m not able to book the ticket
        Hv entered all the details

        Reply
        • September 7, 2016 at 12:02 AM
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          Send Email to irctc with snapshot of the error.

          Reply
  • September 11, 2016 at 9:38 PM
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    hi sir I Am Handicapped person my card is issue by Kanpur Up NR railway Sir Ajj se Kuch Din Pehle Tak Mera Tickt IRCTC Se Book Raha tha But Resently Ab book Nahi Ho Raha Hai Ab Book Karte Samay Lich Kar Ata Hai ki Record nahi hai Pl Solved My Problem

    Reply
  • December 14, 2016 at 9:30 AM
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    MY HANDICAP CARD NUMBER IS NCRCNB4312, WHILE BOOKING TICKET IRCTC ERROR IS COMING THAT NO DATA FOUND FOR THIS CARD NUMBER , CAN U TELL ME HOW TO USE THIS CARD, I AM ENTERING ALL THE DETAILS CORRECT BUY CAN NOT BOOK .

    Reply
    • August 7, 2017 at 7:12 PM
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      Your card no should NCCNB4312 or NCCNB04312 try both one should be applied.
      RAVNISH VERMA
      AZAMGARH
      9336311247

      Reply
  • December 16, 2016 at 8:08 AM
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    it is showing ‘passenger name mismatch’ what does it mean … it is also telling that we shoulnt insert special characters ,, i am unable to geet any concession

    Reply
    • July 28, 2017 at 1:21 PM
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      EVEN IM GETTING THE SAME…DID U FIND THE SOLUTION

      Reply
    • November 5, 2017 at 11:40 PM
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      For that you need Concession Identity Card with Number Issued by Indian Railway.

      Reply
      • November 6, 2017 at 9:06 AM
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        Vicky, u can reserve online tickets through IRCTC. If You have photo ID card
        Issued by Concerned DRM office by CCM.

        Ravnish Verma

        Reply

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