TDR File but not Get Refunds all about IRCTC TDR Rules
Many our Users are asking why they not Get Refund as They Filed TDR timely or etc questions regarding TDR.
Here I am writing a Details all about TDR and Other Refund Rules effective from 12th November 2015 by Indian Railway.
1) In case of e-tickets shall be cancelled online or online TDR shall be filed within the time limits prescribed under these rules for obtaining refund.
All refund will be processed as per Extant Railway Refund Rules:
1. Cancellation Charges for Confirmed Tickets:- The amount deducted is based on the time of cancellation and the status of your ticket. Detailed explanations are given below:-
If the ticket is presented for cancellation more than forty eight hours in advance of the scheduled departure of the train, a minimum per passenger cancellation charges shall be deducted at the flat rate:-
| Class of your ticket | Flat Cancellation charges per passenger |
| AC First/Executive Class | Rs.240 |
| First Class/AC 2 Tier | Rs.200 |
| AC Chair Car/AC 3Tier/AC 3 Economy | Rs.180 |
| Sleeper Class | Rs.120 |
| Second Class/Waiting | Rs.60 |
| If the ticket is presented for cancellation between forty eight hours and upto twelve hours before the scheduled departure of the train | 25%(twenty five) percent of fare subject the minimum of the cancellation charge referred to in clause 1(a) |
| If the ticket is presented for cancellation within twelve hours before the scheduled departure of the train and upto four hours before the scheduled departure of the train irrespective of distance | 50%(Fifty) percent of fare subject to a minimum of the cancellation charge referred clause 1(a) |
2. Cancellation Charges for RAC or Wait-listed Tickets:-
(a) In case of e-tickets shall be cancelled online or online TDR shall be filed within the time limits prescribed under these rules for obtaining refund.
(b) Where a RAC ticket or wait-listed ticket is presented for cancellation, the refund of fare shall be made after deducting the clerkage if the ticket is present for cancellation upto thirty minutes before the scheduled departure of the train irrespective of the distance.
Clerkage Charge:-
| Upto 30 minutes before the scheduled departure of the train irrespective of the distance | Clerkage charge Rs.60 per passenger |
(c) No refund shall be granted on RAC ticket or wait-listed ticket after thirty minutes before the scheduled departure of the train.
(d) Where confirmed reservation has been provided to RAC or wait-listed ticket holder at any time upto final preparation of reservation chart, such ticket shall be treated as a reserved ticket and cancellation charges shall be payable in accordance with clause 1(Cancellation Charges for Confirmed Tickets):-
4. Train Running More than Three hours Late and passenger not traveled:-
No cancellation charge or clerkage shall be levied and full fare shall be refunded to all passengers holding reserved, RAC and wait-listed tickets, if the journey is not undertaken due to late running of the train by more than three hours of the scheduled departure of the train from the station commencing journey subject to the condition that
(a) In case of e-ticket, the TDR is filed online before the actual departure of the train for availing full refund.
(b) In case of i-ticket, the ticket surrendered upto the actual departure of the train.
(c) In case the ticket is cancelled or surrendered or if the request for refund of fare is filed online after the actual departure of train. No refund of fare shall be admissible.