special monitoring duties for the arrangements by railway
Moreover, to further facilitate passengers and to make their rail travel smoother, officers and staff will be deputed on special monitoring duties to ensure the following arrangements:-
Display of reservation charts an hour before departure of the train.
Unreserved coaches in the rakes to arrive from the yard in locked/secured condition to prevent antisocial elements from cornering the seats.
Manning/proper functioning of current reservation counter for last minute reservation/cancellation.
Proper queuing arrangements for unreserved passengers holding current tickets for nominated important trains and accommodating them in unreserved coaches.
Proper working of licensed porters to ensure avoidance of overcharging.
Free Drinking water arrangements including sale of packaged water bottles at stalls.
Increasing departmental catering arrangements on platforms.
Proper functioning of assistance booth.
Proper functioning of the public address system.
Manning & proper functioning of booking, reservation & enquiry offices.
Best arrangements to ensure suitable Cleanliness of station premises & trains.