helpline numbers on reserved and unreserved tickets
Railways have decided to print “All India Passenger Helpline No 138” on the reserved as well as unreserved train tickets to create awareness about the service, said a senior Railway Ministry official.
Besides, train tickets will also have arrival and departure enquiry number 139 and for security (182) printed on it.
The 138 helpline number is for queries/complaints related to medical emergency, cleanliness, food and catering, coach maintenance and linen. (business-standard.com)
helpline numbers on reserved and unreserved tickets