Understand Indian Railway Helpline Numbers 182,1322,138 etc
Toll security helpline number, 1800-111-322 and 182: provide speedy assistance to passengers in the event of thefts, harassment, pick pocketing or other criminal incidents on rail premises.
User Reviews: This Toll Free Security Helpline very Useful, Railway Police Response Very Fast after Call on this number. One of the Best Service Helpline number of Indian railway.
Tweeter: You can Tweet to Direct Rail Ministry for Any kind of Journey Relevant complaint like Safety,Police,Medical Electricity,Corruption, Over Prices, Bad Food etc. But must once try with 138 or 182 if not solved then send your tweet with PNR, Contact details and Compliant details to @RailMin through Tweeter Account
Toll Free Customer helpline number 138: The helpline will address complaints relating to cleanliness, food and catering, coach maintenance, medical emergency, linen etc.
User Review: Once you Dial 138 they will surely attend your complained very short periods User use this number for AC Failure, Uncleaned Seats etc time and they solve within 30 Minutes.
Toll Free telephone No. 1800-111-139 or/and 1800-111-321: for the convenience of railway users to suggest/grievances relating to catering services (Overcharging, Food Price, Less Quality etc) on Indian Railways. The facility is available 24×7 on this number and railway passengers can register their complaints/suggestions regarding food and catering services. Wherever possible, action is taken on real time basis for readdress of their grievances.
Railway Enquiry Customer Care Number 139 (Chargeable): For PNR inquiry, Accommodation availability, Fare inquiry, Current train running position, IRCTC relevant information, Also Get information by SMS .
Note: All Railway Passenger in Any situation Dial 182 Toll Free RPF Helpline. As per Users review they provide help quickly including medical help.
If Any problem with 182 Number, Please Immediately send Tweet to Rail Ministry through your tweeter Account this is one of the best Option for getting quick help as Instruction Directly though Ministry.
For Getting help Must Mention your PNR and Contact Number with Details description.
Wish you Happy and Safe Journey.
Remarks: कृपया कमेंट द्वारा यहाँ अपने अनुभव साझा करे जिससे अन्य लोगो को रेलवे की सुविधा और असुविधाओं का पता चले.
Please share your experience with the comment here so that other people know the convenience and inconveniences of the railway.
Jai Hind.
Due to accident on national Highway 27 I missed my train no 19006 on 18/9/2016 and my ticket was wait listed.My PNR 84A7B798B5.I request you to refund my money as I had booked ticket in 2 AC from Rajkot to Mumbai
In case E-ticket Auto Cancel and Refund But In Case Counter Ticket Need Manually Cancel.
i dialed 138 but no response
Send Tweet to Rail Ministry with details
Please help me. I headache is very fast. So provide me medical help. Train no 12554
This was my complaint lodged on Indian Railways website on 2 september, 2016:
I have a reservation of two upper births and I am having a suitcase which I have to put on one seat as there was no space on the floor. So me and my wife both had to sleep on one seat. Just before reaching ambala cant (UMB) two policemen came and started misbehaving with us. I showed them my id proof my wife’s id proof. Our marriage photos and told the proper reason why we sleeping on 1 seat But they continued misbehaving. I was talking to them very politely. But suddenly one policeman grabbed my collar and thrashed me to the train floor. I am a reputed serviceman. Their behaviour was intolerant but since I am with my family and they were two haryanvi policemen. I had no choice but to remain calm. I request you to please take some action against them. One’s name was Vakardi I think (black 5 feet 10 inch with a little hair on head) while the other person was a smart guy. That vakardi guy misbehaved with my wife. I think they wanted to make some money. But I didn’t gave them anything. At first they threatened to take us to the police station. And then I told them ok. Lets go. Then they stopped and left. I think it can be tracked that which railway police person were on duty between given stations at a givem time and action can be taken against them. This whole scenario will harm the trust of common man from police.
And this was the reply :
The staff has been advised to not to misbehave with the passengers.
Today my wife & 2 yrs daughter travelling in 11105 kolkata-jhansi prathm swantrata sangram exp. From Barrackpore to asansol. Coach no s2 berth 52. Lower berth. As per rules no passanger is open the middle berth in day time. At Burdawan some passangers who have their reservation in middle & upper berth. Board the train & open the middle berth.no.53. After requesting by my wife not to do that. They started arunging with her & uses ofensive languages. From Burdwan to Asansol my wife sit with half bending her body. After knowing the matter I called up 138 & 182 for onboard help. That time train was at Panagarh & time was 10:50 to 10:53 am. But,till Asansol not a single person will come to help her. I provided my wifes cell no to 182 & all ticket details. I am very upset after knowing the matter. This type of help is provided by 182 in case of emergency,when a women travelling with her 2 yrs baby?
Sir I want to upgrade my ticket from sleeper to ac and train is today how can I do it
As per latest news heard, Central govt will on strike on 02 Sep 2016. Please intimate that, whether train running on strike i.e. On 02 Sep?
कोटा पटना का रूट बदल जाने के कारण,यदि कोई व्यक्ति कानपुर central रेलवे के प्लेटफार्म न-07 पर उचरा है तो सुलतान पुर जाने के लिए कौन कौन सी टूेन कितने बजे किस प्लेटफार्म फार्म से जाएगी R N Tiwari member www
iri.org.in लोक गठबन्धन पार्टी मथुरा
Please I have not confirm my ticket help line number not pick my call I have checked my ticket status
I was accessing 138 to get a medical help for my brother travelling to ald to Anvt by train NO 13131 on 20th Aug.(Now she is on board) He is having serious fever, restlessness etc.Can u help ?
Pnr: 6455484339. Seat no: S2 21
Please Dial 182 Immediately if not work Send Tweet to Rail Ministry through Your Tweeter Account
OR Share your Contact number here so that we can send this message to Railway Ministry through Tweeter.
Toll free no. 1800111321 doesn’t respond and talk properly even after repetitive complain that the train amritsar mail is late for more than 4 hours, my father is travelling from jasidih to ludhiana, he has nothing to eat nd is hungry since morning, he is in his mid 50’s. The customer care even lied that he made a call to my father but the no. was unreachable though everytime i called my dad his no. was reachable. As per I know railway provides free food to passengers whose train is late for more than 3 hrs. Feeling disgusted with the service and claims railway make. I hope railway attends nd responds to my complain and provides him something to eat.
Dial 182 RPF Helpline Immediately if no quick action/reply. Send Tweet to @RailMin Railway Ministry with your Father PNR and Contact Details.
182 really helpful. Thanks Indian Railways, GRP & RPF … thanks a lot …
Dear sir,
My friend and i traveling from delhi to ald with maduwah express in coach S5 SLEEPEER…in between TT came n ask for a ticket my frnd doesn’t have a ticket so TT chargemy frnd 650 for the ticket..n in front of my seat a girl of age 22 or 23 is also sitting in the same compartment n he charge her 150 for the same and also didnt provide her ticket….Can you explain why this corruption took place in front of me.?
Again when i asked TT for the same then he didnt repiled n flew away…i had a voice chat with recording as a proof.He scolded me and gives many abuses for asking the matter.He also told me that “now i am in verdi if verdi nahi hoti to tumhe batata”.
kindly address and take action for the same unless it gets too late.
Name of TT: Prasant ranjan
Train no 12307. Date of journey :12/08/2016. Coach B1. Passengers at seat no 11,9, are not gossiping at 1:02 am and for which all other passengers are facing trouble. On requesting they are shouting
My bag containing a laptop and other valuable data was robbed in a Mumbai local at Kandivali Staion on 4th Aug 2016. Within 3 minutes of the robbery I reported the 182 helpline with the exact description of the thief, the place and the stolen goods but no immediate action was taken by them and eventually they ignored my call. Had they been more responsible the thief would have been caught. Later i lodged a complaint to the Railway police and this is my complaint number (MAR No. 5749/16)
Please Send Tweet to Railway Ministry with Complete details as you provide here through your Tweeter Account. Hope you will gt Quick response.
I am trevling in 12253 Ang Ex. in coach No. S4. The third zenders (Hizra) are coming to the seat & asking the money with very bad behav. Bangalore to Vishakhapatanam four times they came & collected the money from passangers. They use to abuse, irritet, hrass the passangr. It is a big hrassment in indian railway. What is the sollution? Please let me know.
I agree with you lots of users also complaints about Shemale harassment.
I’m travelling in 14217 there is no pantry in S3 provide some food here
Dial 138 and Register your Compliant If Not Satisfied with 138 the Send Tweet to Rail ministry using your tweeter account.
“Yeh number maujood nahi hain” this is what I get to hear whenever I dialled 138. Ny help pls?
Sir I am travelling from gwalior to guna in S1-56 coach of train number 59822. The cleanness of bio-toilet & bas-pasin is very poor. And also there is no water arrangement for hand wash
Please Dial 138 Toll Free Helpline, they will solve it, if found no help or etc Send Tweet to Rail Ministry with Details..
Sir
Mai 12401 say safar kar raha hu per toilet mai water nahi hai
Dial 138….
Today on 27/07/2016,train no.-12873 is coming late by 6 hrs late,how is ur system working? Shame,shame,shame…
we cald the helpline as our sister was travelling alone and getting molested by co passenger and unable to connect to helpline, the helpline staff just kept down the phone without addressing the problem, this isunacceptable
Please Send this Msg to Rail Ministry through Tweeter Account must mention that helpline not provide to any to complainer, Also mention your PNR and Contact Details.
Send Tweet to @RailMin