RPF Security Helpline Number 182 Toll Free introduced

For catering to security related needs of the rail travellers a RPF Security Helpline No: 182 (Toll-Free) has been introduced and operationalised in the Indian Railway system. The main objective of security helpline number is to render immediate security related assistance to the Rail users. It is functioning at all Divisional Security Control Rooms, all over Indian Railways round the clock. Whenever any call from passenger in distress is received by the control room, the complaint, train No. etc. will be noted down and immediately relayed to train escort personnels of the train as well as nearest RPF Post for immediate follow-up action.

This initiative is o­ne more step taken by the railway to ensure safe and secure journey of all rail users.

Press Release

RPF Security Helpline Number 182 Toll Free introduced

4 thoughts on “RPF Security Helpline Number 182 Toll Free introduced

  • October 30, 2016 at 9:58 PM

    Sir tour 182 no is not working if any passenger any problems regarding railway then which no they are call you

    • October 31, 2016 at 7:21 PM

      Then Dial 138 if 182 not working else you may also tweet to Rail Ministry through your tweeter Account for Quick Help.

  • April 5, 2017 at 9:14 PM

    I want immediately help from railways department coz my Frnds they r travelling by Demu malda to nJp n there no light in there boggy from since they board the train it’s around 2.45pm from malda so plz resolve the problem n according to them in all the boggy light is there except in there which is just immediately back OK the engine. ….
    N I m expectng u will solve the problems as soon as possible n pls inform then or help .

    • April 5, 2017 at 11:37 PM

      Please Keep following information with you While Journey.

      Dial 182 for Security
      Dial 138 for Services While Journey,

      Before Call on this number Keep ready your Contact Details like PNR,Mobile Number,Location and Matter.

      Good Luck.

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